Computer viruses have been around for several decades. These malicious programs compromise our data in several ways, each as devastating as the next. Among these viruses, there is a particularly vicious type, which has wreaked havoc since its creation: it is ransomware.

As its name suggests, ransomware takes hostage of personal data by encrypting it and asks their owner to send money to the hacker in exchange for the key that will allow the decryption of the data.

Ransomware spreads like trojans and is activated by unsuspecting users who take little care. Ransomware is often triggered by opening an email attachment. In more rare cases, ransomware deploys when a user opens a malicious website.

 The big problem with ransomware is not to erase it from a computer, but to decrypt the files they have encrypted. The encryption is indeed very elaborate and months or even years would be necessary for a decryption.

In Tunisia, several cases of ransomware have been identified by TuniLAB. In order to avoid this vicious virus, adopt good IT security practices, activate the Shadow Copy feature in regularly update your web browsers and your anti-virus and above all NEVER open the attachment of an e-mail whose sender you do not know.

In addition, we offer our customers advisory missions to help them strengthen their security and be armed against cyber attacks and ransomware.


Frequently Asked Questions

What types of media do you support?

We support almost all types of drives: SATA, IDE, SCSI, SAS, SSD, disk grouping in RAID etc ... We also support most storage media.

What are the stages of your recovery service?

We collect failed drives for diagnostic purposes. Once the diagnosis is complete, we send a quote to the customer and notify them by phone. Once the quote has been accepted, we proceed to recover the data.

How much does data recovery cost?

To find out the amount of the packages corresponding to your problem Contact Us

How do you ensure the confidentiality of the documents you process?

We ensure total traceability and confidentiality of ALL documents and media that reach us, from their delivery in person until their return to the customer. Our systems comply with the latest security standards (surveillance cameras, secure equipment, user rights). In addition, each employee must sign a confidentiality agreement before being recruited by TuniLAB. Our security extends even to the software level: all our devices are secured by software and by access rights. Finally, our premises are guarded 24/7.

My drive has crashed, should I try to fix it myself?

It is strongly recommended to consult a specialist before taking any action. We have had to deal with disks that have undergone interventions that made the data unrecoverable for good. Hard disks are sensitive and very fragile equipment, an expertise is necessary to be able to handle them.

My drive has a physical problem, can you recover the data?

TUNILAB has the necessary equipment and know-how to perform physical data recovery. Our laboratory provides the necessary conditions for opening the discs and replacing the different parts that make it up.

How much does the diagnosis cost?

Diagnosis is free if the disc has not been opened or manipulated

How can I send my hard drive to your laboratory?

You can bring your storage media in person, via a carrier or by express mail.

Contact us

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Monday - Friday: 8:00 - 17:30
Saturday - Sunday: Closed

Call us

(+216) 93 069 820

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